Shipping policy
At NaturiqFit, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains our order processing times, estimated delivery times, tracking information, and shipping details.
1. Order Processing Time
We work hard to prepare and ship your order as quickly as possible.
- All orders are processed and dispatched within 1 business day, excluding weekends and holidays.
- Orders placed on weekends or holidays will be processed on the next available business day.
- Once your order has been processed and shipped, you will receive a Shipping Confirmation Email containing your tracking information.
2. Estimated Shipping Times
Once your order has been processed and leaves our warehouse, you can expect delivery within the following timeframes:
- United States: 6–9 business days.
- United Kingdom: 6–9 business days.
- Canada: 6–9 business days.
- Australia: 6–10 business days.
- New Zealand: 6–10 business days.
Please note: These are estimated delivery times and are not guaranteed delivery dates.
Delivery times may occasionally be affected by factors outside of our control, including shipping carrier delays, customs processing, holidays, weather conditions, or periods of increased demand.
3. Order Tracking
Transparency is important to us.
- Once your order has shipped, you will receive a Shipping Confirmation Email containing your unique tracking number.
- Please allow 24–48 hours for tracking information to become available or update after receiving your tracking number.
- You can use your tracking number to monitor the progress of your delivery.
4. Shipping Costs
Shipping costs may vary depending on your location, current promotions, and available shipping offers.
- Any applicable shipping costs will always be clearly displayed during checkout before completing your purchase.
- From time to time, NaturiqFit may offer free shipping promotions or other shipping discounts.
5. Address Accuracy
To ensure your order reaches you safely, please make sure your shipping address is correct before completing your purchase.
- If you notice an error in your shipping information, please contact us at support@naturiqfit.com within 12 hours of placing your order.
- We cannot guarantee that changes can be made after your order has entered processing.
6. Lost, Damaged, or Delayed Packages
If your package is lost, damaged, or significantly delayed during transit, please contact our support team at:
We will review the situation and work with the shipping carrier when necessary to assist with resolving the issue.
7. Customs, Duties, and Taxes
For international orders, customs fees, import duties, tariffs, or taxes may apply depending on your country and local regulations.
NaturiqFit is not responsible for customs charges or additional fees imposed by local authorities. Any additional costs required for delivery are the responsibility of the customer.